1510 Ribaut Rd, Port Royal, SC 29935, USA
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Customer service
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I have used Dr. Cares for years never had any problems with their level of care until now.

I'm in excruciating pain with my eye I always go here first before any ER visit or my primary doctor is unavailable. Went in on Thursday with the pink eye was told it was an emergency to see a specialist. After checking out she stated what pharmacy you use told her she said have a nice day. Dr was nice friendly as usual not knowing whats wrong went to the specialist got there stated you have the pink eye was thankful nothing bad.

Call the doctor back to see what happen to my prescription. The nurse stated I wasn't a patient and that she couldn't find my chart. After a tedious wait, she stated that she found my chart and the doctor didn't issue my medicine but I could come back and see another doctor. I had asked was this visit a free visit since I already paid for a diagnose and receive no medicine she stated she didn't know.

Now I'm off to the ER to pay for medicine I should have received at Dr. Cares.

Product or Service Mentioned: Doctors Care Doctor.

Reason of review: Poor customer service.

Monetary Loss: $80.

I liked: Fast check in time.

I didn't like: Rude nurse, Poor service from doctors, Unor.

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